Automatic Soap Dispenser Won’t Stop Dispensing (Why and How to Fix It)

Automatic Soap Dispenser Won’t Stop Dispensing (Why and How to Fix It)

Automatic soap dispensers are a convenient and hygienic solution for both home and commercial use. They reduce the need to touch surfaces, help limit the spread of germs, and offer a modern touch to any restroom or kitchen. However, what happens when your automatic soap dispenser won’t stop dispensing?

In this article, we’ll explore the main reasons why an automatic soap dispenser may continuously dispense soap, provide practical troubleshooting tips to fix the problem and introduce you to other potential options. Check out our best selling soap dispenser Lume!


Common Causes of a Malfunctioning Automatic Soap Dispenser

Malfunctioning Sensor
The most common culprit is a faulty or overly-sensitive sensor. These devices may rely on infrared sensors to detect motion or presence. If the sensor is blocked, dirty, or defective, it may trigger continuously.

Fix:

Clean the sensor with a cloth and detergent.

Check if the sensor is exposed to direct sunlight or a highly reflective surface as this could accidentally trigger the sensor.

Ensure nothing is obstructing the sensor’s field of view.

Build-Up of Soap Residue
Over time, soap can accumulate around the nozzle and sensor, causing the unit to behave unusually.

Fix:

Unplug or power off the dispenser.

Wipe the nozzle and surrounding area with warm water.

Run warm water through the soap dispensing tube/line (if possible) to clear internal clogs.

 Low-Quality or Incorrect Soap
Using a soap that is too thick or not designed for automatic dispensers can interfere with the internal mechanics of the dispenser.

Fix:

Use only the recommended type of liquid soap.

Avoid foaming soaps unless the unit is specifically designed for them.

Dilute thick soap slightly with water to maintain a smooth flow.

 Electrical or Battery Issues
Low power or fluctuating power levels can lead to unusual behavior, including continuous dispensing.

Fix:

Replace batteries with new ones and ensure they are placed correctly.

If the unit is rechargeable, ensure it’s fully charged.

For plug-in models, check for loose connections or damaged power cords.

 Stuck or Faulty Pump Mechanism
A mechanical failure inside the pump can cause the dispenser to keep pushing out soap.

Fix:

Gently tap the unit or shake it to dislodge stuck components.

Disassemble the pump section (if the model allows) and clean all moving parts.

Contact the manufacturer for repair or replacement if the problem persists.


When to Replace the Unit

If your dispenser is old, cheaply made, or has been showing signs of wear, it might be more cost-effective to replace it. Look for a unit with good reviews, a reputable brand, and warranty support. Shop our soap dispensers now!


Prevention Tips

Clean the dispenser regularly.

Keep it away from direct sunlight and reflective surfaces.

Use the recommended soap type and avoid overfilling.

Store it in a dry area to avoid internal corrosion.


Conclusion

A soap dispenser that won’t stop dispensing isn’t just an inconvenience—it can be messy and wasteful. Fortunately, most issues can be solved with some basic cleaning and troubleshooting. If all else fails, investing in a more reliable model may save you time and hassle in the long run.

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